Children and extra beds
Taxes and service charges: 13 % VAT is included. A City tax is applicable, charges may vary approx. 1.1 Euros per person per night. A Property service charge is not applicable.
Check in after 2Pm: the guest is required to register their stay at the hotel with their identity card or passport, with exact time of arrival and departure. All charges will be paid upon arrival.
Check-in before 2pm is offered based on availability. A fee might apply.
On the day of departure, you are requested to leave the room until 10:00am and hand over the keys to the reception. Guests wishing to extend their stay will be charged a fee. Fees vary according to checkout time.
For reservations including children between 0 and 18 years of age, parents or guardians must present a passport or birth certificate for the child at check-in. If the child is accompanied by a guardian, an authorization for travel with others issued by the Juvenile Court must be presented.
If you decide to stay longer, please let us know timely, we will do our best to please you and your needs.
Guests can book rates and packages in local currency and with credit cards Visa, Mastercard, American Express and Diners. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations.
All guest hotel charges are due upon presentation of hotel bill.
On some occasions, the resort may request full prepayment by credit card or deposit. A guest who uses a credit card during such an occasion must send a signed billing authorization.
Prepayment: No prepayment is needed.
If cancelled or modified up to 14 days before arrival no charge will be applied, 100% percent of the total price of the reservation will be charged within 14 days non-refundable.
Prepayment: 30% of the total amount may be charged any time after booking.